We accept returns within 30 days and exchanges within 30 days of purchase, with the exception of kits, sets, limited edition products, and apparel, which are final sale. Returns or exchanges may be limited based on program abuse, misuse, or bulk purchases. Shipping charges are non-refundable.
To request a return or exchange, please visit carinasbeauty.com and follow the steps provided. Kindly note that we will process your request as soon as possible.
For gift returns:
To process a return or exchange for product(s) received as a gift, please head to the Carina’s Beauty Shop Returns and Exchanges Portal. Enter the order number and associated shipping zip code associated.
Have questions about our products, shade matching, order status, or returns? We’re here to help! Just reach out to our Customer Support team through the [email protected]
